Posted by msmash from the about-time dept.
The FTC has issued warnings to several tech firms, including PC manufacturers ASRock, Gigabyte, and Zotac, regarding potential violations of the Magnuson-Moss Warranty Act. The agency expressed concerns that the companies’ warranty and repair policies may be infringing on consumer rights. PCWorld adds: While the specific concerns vary by company, the FTC reminded the three companies that they can’t, for example, place stickers on a laptop that caution consumers that opening or repairing the laptop violates warranty policies.
Neither can they state or imply that their products can only be repaired via an authorized service from the company. In the letter sent to Gigabyte (PDF), the FTC said that its staff is “concerned” by the Gigabyte written warranty, which includes the phrase: “If the manufacturing sticker inside the product was removed or damaged, it would no longer be covered by the warranty.”
“If people are good only because they fear punishment, and hope for reward, then we are a sorry lot indeed.” — Albert Einstein
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