Capgemini Reports that Many Companies are Going to Implement AI Agents By the End of 2025

According to Capgemini, a technology services giant, AI robots are going to work together and solve tasks by 2025. It will be known as ‘multi-agent AI’ where multiple artificial intelligence agents will work collaboratively and will be able to plan and execute complex tasks. Capgemini says that the USA is close to achieving this but Europe is still some time away from implementing AI agents in their workforce.

In the report by Capgemini, it was stated that 82% of the companies which were surveyed are planning to implement AI agents in the next one to three years while only 7% of the companies say that they have no plans for implementation of these AI agents. The survey was based on more than 1,100 companies having more than $1 billion revenues. The chief innovation officer of Capgemini, Pascal Brier, says that there are two types of AI agents– AI agents which carry out the tasks of humans and AI agents which talk to other AI agents.

He added that AI agents that can talk to other AI agents can adapt, understand, interpret and carry out different tasks independently and they can even replace human workers. AI and generative AI are working together to make things easier for humans. 71% of the companies say that AI agents are going to help with automation while 64% of the companies say that AI agents are going to relieve humans from repetitive tasks.

In 2023, only 6% of the firms had adopted generative AI but now it has increased to 24%. 10% of the firms having annual revenue of $1 billion to $5 billion have implemented generative AI while 49% of the companies with more than $20 billion revenue have done so. 88% of the companies have invested in AI while 66% of them belong to retail.

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