Getting our hair done has always been considered a “luxury,” so it’s never been exceptionally cheap. Hair stylists provide their time, skill, and products, so it makes sense to price their services accordingly! But if you feel like prices at salons have gotten much, much higher in recent years, you’re not alone.
Meradith Hamilton, a 27-year-old independent hair stylist and business owner who’s been in the industry for over nine years, recently commented on the rising costs of haircare services and added her perspective as a professional in the field. And judging by the response, she definitely struck a chord.
In a now-viral TikTok video with over 1.4 million views, Meradith stitches and responds to a different video where another stylist shares that the past holiday season felt slower than usual for hair care professionals. Meradith says, “I went to the comments [on the other video] just to see what people were saying, and the majority of people commenting were clients, and they were all saying, ‘We can’t afford it. It’s gotten way too expensive. I’m going to a mediocre salon and walking out with hair that’s very basic for $400–$500. In a small town, or even in a like a really big city.'”
“And I understand, I’m a hair stylist,” Meradith continues in her video. “I understand that we have to charge our worth. We have to charge for our time. We have to charge for product and inflation. …But I don’t agree with what people are charging! Like, flat out, I don’t agree with it.”
“I think in the hair world with all of the influencers and social media, we’ve just kind of lost touch of what being a hairstylist truly is,” Meradith says. “It’s about human connection, and I feel like in the way that we are progressing, we’re losing that. I’ve had clients that have gone to the top social media influencers, and they come and sit in my chair, and they’re like, ‘Wow, we just had a full-blown conversation. I’m not used to that, because I’m used to having my stylist running around and doing three other clients, or having their assistant work on me.’ And that’s just, to me, not what a hairstylist is.”
“The value of someone coming and sitting in my chair is a lot more important to me than charging someone $500 and never seeing them again,” Meradith explains in the video. “So, I think for hairstylists, we have to get back into the mindset that our clients are people and they want the human connection. They want to see the value in our work, and they want to feel heard, and they want to feel seen. And they want to come in and get their hair done, but they want to feel valued. And charging someone $400–$500 for a hair service, in my opinion, is not being valued.”
“For reference, I live in Denver, Colorado,” Meradith says. “I rent my own studio, so I am a full business owner. I know what my rent is, I know what my products are gonna be, I know how much I need to put away for taxes, and I know what I need to charge in order to sustain the life I want to sustain. And I think a lot of these stylists nowadays, see a lot of these influencers, and are like, ‘Oh, they’re charging that. I can charge that.’ But in reality, that’s not the way that it is.”
“If you feel like you’re not super busy behind the chair, maybe it’s time to take a step back and and just kind of reevaluate what you’re doing and what you could be doing a little bit better, Meradith concludes in the video. “And just remember that clients are people too. They have bills that they need to pay. And unfortunately, ‘luxury services’ are the first to go, so you just kind of have to think, ‘How can I still be luxury, and sustain the lifestyle that I want, but have clients continuously come back to me?’ That’s just my two cents. So if you agree, you agree, and if you don’t, you don’t.”
Nearly 8,000 people commented on Meradith’s video. Many agreed that the prices for hair services have gotten far too expensive for them to regularly afford.
Others echoed her sentiment that pricing services more reasonably will lead to more consistent work for professional stylists.
BuzzFeed reached out to Meradith, who shared that she’s seen price increases across the hair industry, from haircuts and color services to extension services. “I have been surrounded by higher priced hair services throughout my career working in high end luxury salons, but I always felt that the price reflected the service that was being delivered with over communication of the outcome and price always being discussed up front. I really started to notice a steep price increase with services four to five years ago.”
“In my opinion, what I feel sparked the spike in price increases isn’t one specific thing, but I do think hair influencers have a little bit to do with it,” she continued. “Stylists see hair influencers charging $600–$700 for a service, which is great for them, but not every stylist can do that without demand. Which, in my view, is where disconnect is happening with clients returning.”