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Exploring the Key Benefits of Mobile Device Management (MDM)

As an individual, can you execute your day-to-day tasks without a laptop, smartphone, or tablet? The answer is NO. The same goes for businesses relying on multiple devices to execute their routine operations. But how can a business effectively manage, monitor, and secure these devices? This is where mobile device management solutions come into the picture.

What are the Key Benefits of mobile device management?

Due to current work models such as hybrid or remote, businesses heavily depend on MDM solutions to manage their mobile devices. In fact, according to a recent study, the global mobile device management market size was valued at $9.8 billion in 2023 and is projected to grow from $12.5 billion in 2024 to $85.37 billion by 2032[1]. In such a scenario, finding the right MDM provider that fits your business requirements can be overwhelming.

But before we talk about the right solutions partner, let’s understand some of the key benefits of MDM solutions in this blog post.

Why is MDM Important for Organizations?

The growing adoption of mobile devices, combined with the number of people working from home or remotely, highlights the advantages of MDM. But that’s not all! 

Businesses need mobility solutions that secure user access, regardless of where they connect to networks and which device they use. A centralized platform for pushing policies and apps also ensures consistent security and compliance across all devices.

Implementing MDM helps businesses effectively manage their company-owned or employee-owned devices. Apart from managing devices, effective MDM solutions also help organizations push relevant apps to the endpoint devices, enforce policies, allow or restrict applications, and remotely troubleshoot the device.

With MDM, IT teams can lock down a device or a group of devices into single or multi-app kiosk mode and prevent access to system settings or any other applications. This approach enables employees to only focus on work-related tasks and discourages them from using the device for unrelated purposes.

Taking a Deep Dive: What are the Benefits of MDM?

There are numerous benefits of using MDM solutions to support your organization’s security posture. Efficient endpoint management tightened security, and more control are particularly impressive benefits. Additionally, an MDM solution enables your organization to have visibility over its devices. Some of the advantages include:

1. Centralized Management of Devices and Users

Having the capability to remotely and centrally manage the devices and users via a single platform is hugely valuable to reduce cognitive IT load, without exposing critical data and endpoints to any unauthorized bad actors. This helps to guarantee the health and security of all mobile devices connected to the organizational network. 

2. Remote Support/Troubleshooting/Access

MDM enables IT teams to provide remote IT support and take access of devices which need troubleshooting. They can remotely cast, control, and troubleshoot the device. IT teams can also remotely block access to unauthorized applications. This can reduce the risk of data leaks and device misuse.

3. Regulatory Compliance

Compliance initiatives can be tracked and monitored through one unified console. This is one of the essential benefits of MDM services. For some businesses, adhering to a regulatory compliance standard such as GDPR or HIPAA is necessary, so having a solution in place with reporting capabilities that help you avoid unwanted penalties and fines is critical.

4. Amplify Security Measures

The same organization-wide protocols and security procedures that apply to on-premises PCs can extend to all mobile devices, including BYO devices. This means loose ends in security protocols will be eliminated, as things like identity management, access control, passcode policies, and application blacklisting will extend to all business devices.

5. Precise Device Updates

Delaying OS updates is something we have all been guilty of on occasion. However, being overly relaxed about updates could jeopardize the security of the entire organizational network, as falling behind with software updates and patching can leave vulnerabilities for hackers to take advantage of and gain access to sensitive business information.

MDM solutions let IT teams centrally control and enforce any required updates and easily apply changes across groups of devices. With this capability, businesses can unlock device efficiency and make sure that employees utilize updated devices.

More so, phased roll-outs for updates and upgrades, where only certain device/user groups are pushed and tested for the sanity and performance of the update can further help avoid catastrophic situations. 

6. Efficient Device Tracking

Many businesses have field-based employees who work within a particular, well-defined geographical radius; in these situations, a geofencing feature of the MDM solution can be used. Geofencing restricts any device or a set of devices to a specific geographic location. This feature can be essential for educational institutes, hospitals, fleet management businesses, or mining businesses, further avoiding misuse of devices or losing critical business information.

Device location tracking also helps IT teams to pinpoint any security breaches like forceful SIM card swaps from the devices or unsuccessful exit incidents from kiosk mode. These actionable reports help businesses to implement stringent security measures like device remote wipes or factory reset.

7. Effective BYOD Management

A lot of businesses avoid the use of any devices that are not directly owned by the company. However, many businesses have made the decision to explore the benefits of BYOD, which include potential cost savings and increased productivity of employees. However, enforcing BYOD policies is another hurdle for IT administrators. MDM solutions help enforce these policies by allowing employees to use their own devices while ensuring that any potential security gaps are covered.

8. Automatic Data Backup

Every now and then, some employees leave the organization. In such situations, IT teams, with the help of leading MDM solutions, can remotely back up critical business information. Data backups are also critical if the device gets stolen. IT admins can easily back up data and then remotely wipe the entire device without even being present near the device.

9. No More Downtime

MDM solutions help reduce downtime by allowing IT teams to remote monitor and manage mobile devices in real-time. Data collection of device logs and events can help detect and resolve issues before they become major problems and prevent device failures.

MDM can also speed up the device provisioning time, which can help relieve overburdened IT teams. It takes a lot of time to manually install systems and applications on phones, tablets, and laptops. With MDM, IT admins can push policies, applications, and configurations to these devices, so that when a user powers on the device, it’s enrolled and ready to use.

10. Seamless App Management

IT teams can deploy applications to devices automatically through the app store or custom enterprise app distribution methods, ensuring that employees can access the apps they need to perform their jobs. Application management in MDM also enables IT teams to create allowlists and blocklists. Application settings and updates can be pushed out or removed remotely, and app usage can be monitored for compliance or to identify areas for improvement.

11. Advanced Reporting with Automation

IT teams often dedicate significant time to performing device compliance checks and executing critical actions to maintain device integrity and performance. This process typically requires extensive manual effort, which can be greatly reduced through automation.

With advanced scheduled reporting, automated alerts, and compliance checks, much of this manual work can be streamlined. These automated reports, combined with a comprehensive 360-degree view of the device inventory, enable IT administrators to identify and address potential issues proactively, ensuring smoother operation and enhanced device performance.

12. Last but not Least – Cost Savings

It’s easy to understand the time-saving benefits of mobile device management software, but at the same time, it can be useful for cost savings as well. A leading MDM solution optimizes resources. It ensures all devices are consistently in working order, ensures that your business doesn’t own licenses for software that isn’t being used, and allows employees to work wherever they can get the most done.

With MDM solutions, businesses can also ship devices to remote employees, already identified as your organization’s device and loaded with what they need to get started quickly.

These are some of the advantages of mobile device management solutions that IT teams can leverage to track and monitor their business devices.

Trailblazing Device Mobility with Scalefusion MDM

With Scalefusion MDM, managing fleets of devices is pretty easy. Our advanced solution provides remote troubleshooting, single or multi-app kiosk mode, geofencing, device analytics, custom reports & alerts, whitelisting, or blacklisting websites capabilities. Scalefusion MDM solution gives actionable insights and security to devices running on Android, iOS, macOS, Windows, and Linux devices across diverse ownership models like corporate-owned and BYOD.

Ensure efficient device management with Scalefusion. To know more about our solutions, contact our experts for a demo. Sign up for a 14-day free trial.

Reference:

  1. Fortune Business Insights

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