7 Best Professional Voicemail Recording Service Providers of 2024
The top professional voicemail recording service providers feature a wide range of voice-over artists that can record in multiple languages. They assist in script development by offering samples and proofreading for grammar and spelling errors. The audio files are produced in various formats, working on different phone systems.
These services accommodate rush orders and deliver outputs within one to two business days. More importantly, their pricing is transparent and affordable, ranging from $75 to $100 a month. Based on our research, these are the best professional voicemail recording service providers:
- Snap Recordings: Best for extensive recording solutions
- VoiceStudio Pro: Best for rush orders
- Fiverr: Best for user-reviewed voice talent services
- Grasshopper: Best for one-stop phone system and recording solution
- VoiceBooking: Best for language support
- Speechify: Best for AI-powered voice-overs
- 8×8 Audio Production Store: Best for script writing services
Take our quiz to find out which professional voicemail recording service is best for you.
Snap Recordings: Best for Extensive Recording Solutions
What We Liked
- It has a convenient ordering process where requests can be made 24/7.
- Rush requests are done within one to two business days.
- Language and accent support is extensive, with Irish, British, French, and Castilian available.
Where It Falls Behind
- It doesn’t offer translation services.
- It charges extra fees for background music.
- Cancellation fee applies and costs half of the remaining contract fee.
Snap Recordings Pricing
- Greetings and prompts: $80 for 100 words and an additional $80 for the next 100 words
- On-hold messages: $150 for 100 words and an additional $60 for the next 100 words
- Word credits: $1,080 per year for 300 rollover word credits
- Phonzai for phone system (artificial intelligence voices): $49 for up to 10 users, 1,000 AI text-to-speech characters, 1,200 music tracks, and 5MB storage
- Phonzai for contact center (AI voices): $150 for up to 10 users, 2,500 AI text-to-speech characters, 1,200 music tracks, and 5MB storage
Add-ons:
- Background music for phone system: $35 per message
- Background music for contact center: $50 per message
- Rush delivery: $80 for the first 100 words and an additional $40 for the next 100 words
- Proofreading: $25 for 100 words
Snap Recordings is the best overall professional voicemail recording service, covering all the essential solutions businesses look for: male and female voice-over artists, multiple languages and accents, background music, and script proofreading. It offers rush delivery, producing outputs within one to two business days. The best part about using Snap Recordings is its access to the robust audio management system (AMS).
The tool displays all your voicemail recordings in a comprehensive list in one neat interface. You’ll readily see the extension name and number, audio type, and script for each recording. A notable feature of Snap Recordings’ AMS is the bulk update. If you need to change a seasonal greeting, choose the Select All option to update the messages across different extensions with one click.
Snap Recordings’ AMS integrates with various phone systems, including RingCentral, Five9, Avaya Cloud Office, and MetTel. With this, it’s easy to put audio files on your communications platform. Unfortunately, the vendor doesn’t offer translation services. In contrast, VoiceBooking translates scripts to localize messages to a business’ target audience. Choose its professional voicemail services if you’re looking to expand overseas.
Snap Recordings Features
Create professional-sounding hold messages in Snap Recordings’ Studio. (Source: Snap Recordings)
- Proofreading: Snap Recordings will evaluate scripts, checking for punctuation, spelling errors, and grammar, to ensure you have professional recordings. The provider will let you know if the spiels require major revisions beyond typos and grammatical mistakes.
- Audio file compatibility: The recording outputs delivered to you may be in the following formats: MP3, VOX, WAV, and AIFF. This allows businesses to easily import audio to their business phone systems without the need to convert files.
- Order revisions: Change the music of a recording to match your branding goals and requirements. Revisions that require re-recording require additional fees.
VoiceStudio Pro: Best for Rush Orders
What We Liked
- Language support includes French, Dutch, German, Japanese, and Spanish.
- It works with the Twilio cloud communications app.
- VIP Concierge offers guidance on uploading greetings.
Where It Falls Behind
- The standard delivery can take as long as five business days.
- Support is limited to live chat and email.
- It has a limited number of voice talents.
VoiceStudio Pro Pricing
- Recordings: $99 for 250 words
- Background music: $49
- Rush order: $15 for 24-hour turnaround time
VoiceStudio is the ideal voicemail recording service for those needing immediate audio outputs as it accommodates rush orders and charges an affordable fee for such services. The phone greeting recordings can be delivered within 24 hours and only cost $15. Other providers like Snap Recordings require a fee of $80 for rush orders. VoiceBooking, on the other hand, doesn’t publish its rush delivery rate.
However, unlike other vendors, VoiceStudio Pro has a very limited number of voice talents. All in all, it only has 10 voice actors, five males and five females. The provider said they intentionally narrowed down their talents to help businesses choose easily. However, if you want an extensive catalog of voice-over artists or unique recording requirements, VoiceBooking is the ideal professional voicemail service, as it connects you to over 5,000 talents across the globe.
VoiceStudio Pro Features
Hear the recording samples of VoiceStudio Pro’s talents. (Source: VoiceStudio Pro)
- Bilingual voice talents: Some female and male voice talents of VoiceStudio Pro can record phone scripts that use two languages. Find recording samples on the provider’s website and decide which professionals to book.
- Start-to-end guidance: In case you’re unsure how to upload phone greetings, VoiceStudio Pro will walk you through the entire process. This helps you set up your interactive voice response (IVR) system properly and easily.
- Studio-sound-quality recordings: The audio greetings are captured and processed in a professional recording studio to deliver crystal-clear outputs. In addition to voicemail greetings, you can produce outbound messages and voice prompts with VoiceStudio Pro.
Fiverr: Best for User-reviewed Voice Talent Services
What We Liked
- Large pool of male and female voice talents.
- Some professionals offer consultations.
- Fiverr levels are transparent, allowing businesses to have an idea of which professionals are responsive and popular among clients.
Where It Falls Behind
- Due diligence is required to ensure you’re partnering with a reliable freelance voice-over talent.
- Rates for top-rated professionals are expensive.
- Extra charges apply for using the platform.
Fiverr Pricing
Pricing ranges from $5 to $200 for 100 words, depending on the voice talent chosen. The top-rated professionals are the ones charging more for their services.
Add-on services:
- Rush delivery: $5 to $50
- Script proofreading: $5 to $15
- Split files (up to five files): $5
- Additional revision: $10 to $15
- Background music: $5 to $25
- Commercial rights: $25 to $50
- Full broadcast rights: $50 to $500
Fiverr is our top-recommended professional voicemail recording solution for businesses wanting real-life user reviews on voice-over artists. The freelance services platform has a dedicated section for client comments and star ratings, allowing you to evaluate if the talent you’re eyeing is reliable and can deliver the output they promise. The reviews have dates, so it’s easy to see the most recent and relevant comments.
Aside from client comments, Fiverr puts seller-level badges on freelancers’ thumbnails. You’ll see the “Level 1,” “Level 2,” and “Top Rated” labels, which take into consideration the professional’s responsiveness, average client rating, total number of orders completed, unique clients, and earnings. All of these help you understand if the talent you’re hiring is trustworthy for your project.
One disadvantage of using Fiverr is that some voice talents with “Top Rated” badges have expensive rates, charging $200 for a script with a hundred words. Our top choice of professional voicemail service, Snap Recordings, only costs $80 for the same output.
Fiverr Features
Choose among the roster of Fiverr voice talents when creating phone greetings. (Source: Fiverr)
- One-day delivery: Some voice-over talents allow businesses to get their recordings within a day. However, this entails an extra charge, which depends on the professional you choose. Some charge from $15 to $100.
- Split files: The audio will be divided into different files for easy reference. The number of split files varies according to the artist. Note that this carries an extra fee as well, ranging from $5 to $15.
- Broadcast rights: Buy the license to use the recording on other broadcasting channels, such as television and radio. The fee starts at $20.
Grasshopper: Best for One-stop Phone System & Recording Solution
What We Liked
- It allows unlimited scripts in one order.
- It lets users seamlessly add the recordings to the Grasshopper phone system.
- It offers business phone capabilities, like call forwarding and call transfer.
Where It Falls Behind
- Expected turnaround time is seven business days.
- It doesn’t have translation services.
- It has limited language options.
Grasshopper Pricing
The Voice Studio costs $75 per order and includes English, Spanish, and French voice talents.
Monthly Subscription Plans Pricing is based on monthly billing. Save over 20% by paying annually.
- True Solo: $18 for one user, one phone number, and one extension
- Solo Plus: $32 for unlimited users, one phone number, and three extensions
- Small Business: $70 for unlimited users, four phone numbers, and unlimited extensions
Grasshopper is the best voicemail recording service provider for businesses looking for a voicemail greeting provider and a voice-over-internet-protocol (VoIP) phone system in one. A monthly subscription to the platform gives you access to essential phone features like extensions, call forwarding, voicemail, voicemail transcription, and call transfer. More importantly, you can create custom greetings.
One option for recording phone announcements is using the Voice Studio and having your script recorded by a professional talent. This costs $75 per order and includes the recording of voicemail greetings, transfer messages, and names. The downside of choosing Grasshopper is that the expected turnaround time can stretch up to seven business days. If you want a faster delivery of audio recordings, choose VoiceStudio Pro, which delivers outputs within 24 hours for only $15.
Grasshopper Features
- Record by computer: Aside from using the Voice Studio, Grasshopper allows users to record phone greetings straight from the platform. In the Greeting Settings, select the Record by Computer option and click the microphone icon to start capturing your voice.
- Call blasting: Alert up to 15 phone lines when a call comes through to make sure you don’t miss customer inquiries. This costs an additional $10 a month on top of your subscription plan.
- Ruby Receptionists: If you want calls to be professionally handled by actual human agents and not just auto-attendants, maximize the live receptionist services offered by the provider through Ruby. These customer service representatives are based in the United States.
VoiceBooking: Best for Language Support
What We Liked
- It allows you to directly communicate with the voice talent.
- It retains files for up to three years after delivery.
- It supports a wide range of languages, including Dutch, German, and French.
Where It Falls Behind
- It is more expensive than other providers, including our top choice.
- Handling fee of €25 applies to companies outside Belgium and the Netherlands.
- It doesn’t publish its rush delivery rate.
VoiceBooking Pricing
- Voice response and voicemail: $217 for up to 200 words
- E-learning: $271 for up to 500 words
- Video and corporate film voice-over: $271 for up to 250 words
- Recording for a radio, television, or active internet commercial: Custom pricing
VoiceBooking is the best professional voicemail greeting service for businesses looking to localize their scripts for an international audience since it accommodates more than 40 languages. Aside from the usual languages offered, like English, French, and Spanish, it features voice-over services for the following:
- Arabic
- Chinese
- Danish
- Dutch
- Finnish
- German
- Greek
- Hebrew
- Hindi
- Indonesian (Bahasa)
- Italian
- Jamaican
- Japanese
- Lithuanian
- Malaysian (Bahasa)
- Persian
- Polish
- Portuguese
- Romanian
- Russian
- Serbian
- Slovenian
- Swedish
- Turkish
The provider offers voice-over translation services as well, ensuring that your scripts are accurately written for your local audience. Choose this professional voicemail service when you want to intentionally engage with international clients.
Unfortunately, VoiceBooking charges a handling fee on top of the monthly subscription rate for companies outside Belgium and the Netherlands. Moreover, it’s more expensive than other vendors. If affordability is your priority, choose Snap Recordings, which only charges $80 for a 100-word script.
VoiceBooking Features
Chat with voice talents directly on VoiceBooking’s ProjectPages. (Source: VoiceBooking)
- ProjectPages: Directly coordinate with the voice talent about their availability and your project details. The platform also displays a list of invoices, so it’s easy for you to track your budget.
- VoiceOver Generator: This online tool records phone greetings using AI. Copy-paste your spiel into the text box provided, select your preferred language and voice, and preview the output by hitting the play button.
- Voice-over casting: If you’re looking for a specific voice for your phone greetings, VoiceBooking has an in-house casting director who will help you find the most suitable for your project. The voice talents from all over the globe produce the recordings in their home or external studios.
Speechify: Best for AI-powered Voice-overs
What We Liked
- Free plan allows users to try over 200 voices.
- Celebrity voices are available.
- It has easy-to-use, visually appealing mobile app interface.
Where It Falls Behind
- Since it’s AI-powered, some voices still sound robotic and unnatural.
- Inaccurate pronunciations for non-English recordings.
- It has a steep learning curve for those who use the application programming interface (API).
Speechify Monthly Pricing (per User) Pricing is based on monthly billing. Save up to 59% by choosing the annual billing arrangement.
- Free: $0 for 200 voice options, 20 languages and accents, and 10 minutes of voice generation
- Basic: $69 for audio and video dubbing and transcription, 50 hours of voice generation per user yearly, 12 hours of dubbing per user yearly, and 8,000-plus licensed soundtracks
- Professional: $99 for voice cloning, 100 hours of voice generation per user yearly, 36 hours of dubbing per user yearly, and 100 hours of audio and video transcription
- Enterprise: Custom pricing for 1,000-plus hours of voice generation per user yearly, 500-plus hours of dubbing per user yearly, and 1,000-plus hours of audio and video transcription
Speechify is the best professional voicemail service for businesses needing instant, professional phone greetings since this provider uses AI. If you need to update announcements or create a new one for a seasonal sales campaign, simply run your spiel through the tool and get the output in a few seconds. There’s no need to fill out order forms or check your preferred voice talent’s availability. Plus, you can tweak the script as many times as you like.
Speechify’s powerful text-to-speech tool lets you type scripts in a text box and select an AI voice to produce a recording. The AI voices range from celebrities like Hollywood actors and politicians to narrator-sounding talents. It supports 40-plus languages, including English, Spanish, German, Arabic, and Chinese. The tool has a modern, neat look and allows you to configure speed, pitch, and emphasis to ensure that your phone greeting suits your brand.
However, since you’re working with AI voices, some recordings aren’t natural-sounding. Opt for other professional voicemail services like Snap Recordings and VoiceStudio Pro if you want to stick to human-sounding phone greetings.
Speechify Features
Use Speechify’s celebrity voices for phone greetings. (Source: Speechify)
- Voice cloning: Create a digital copy of your voice so that whenever you need to make a phone greeting, you only have to use the text-to-speech tool to produce the recording. This saves you more time, eliminating the hassle of the recording process.
- AI voice emotion: Add an air of excitement to your recordings. Highlight emphasis and pauses to make the audio sound more human.
- AI dubbing: This applies to promotional videos for your business. Speechify automatically adds voice-overs in multiple languages to videos, removing the burden of manual work.
8×8 Audio Production Store: Best for Script Writing Services
What We Liked
- It features male and female voice talents.
- Recording samples are readily provided when you choose a voice-over talent.
- It offers email, live chat, and phone support to businesses.
Where It Falls Behind
- The order submission platform is outdated.
- It takes three days for recordings to be delivered.
- It has limited language support and only offers English, French, and Spanish recording.
8×8 Audio Production Store Pricing
- Voicemail greetings: $86 for 100 words, one file, and a three-day turnaround time
- Voice prompts: $86 for 100 words and a three-day turnaround time
- Message on hold: $100 for a one-minute recording, 100 words, background music, and a three-day turnaround time
8×8 Audio Production Store is the best professional voicemail recording service for companies needing guidance on script writing. It offers editable templates, which you can use to create your own spiel and infuse your brand and tone. Unlike other providers, it has live chat services from 9 a.m. to 5 p.m. Eastern time to take you through the different steps of developing your auto-receptionist script.
Unfortunately, 8×8 Audio Production Store’s order submission platform is outdated and clunky. It’s not as intuitive and responsive as other providers, which impedes the transaction process. Snap Recordings has a more modern order submission and audio management system.
8×8 Audio Production Store Features
- Language support: 8×8 features male and female voice talents who can record in English (neutral, British, and Australian accents), Spanish, and French. Note that some talents have a turnaround time of up to seven days.
- Background music: Choose among different types of tracks to set the right tone for your phone greetings. 8×8 features light jazz and easy-listening music.
- Voice prompts: Aside from voicemail greetings, 8×8 records voice prompts that provide callers with clear instructions to take on the IVR path. Having professional-sounding menu prompts is important for optimizing call routing.
How We Evaluated the Best Voicemail Recording Services
To determine the best professional voicemail recording providers, we considered the affordability of monthly subscriptions, the range of services offered, and the various channels for customer assistance. We evaluated each provider’s popularity, checking real-life users’ feedback on third-party websites.
Click on the tabs below to find out how exactly we assessed the best professional voicemail recording service vendors:
25% of Overall Score
We measured the affordability of each vendor’s rates by taking into account its subscription plans, the availability of volume discounts, and prepayment or down payment requirements. We favored those offering services for less than $100 for up to 100 words. Those with a free plan and a free trial earned more points.
25% of Overall Score
The essential capabilities we looked at were the availability of male and female voice talents, multilingual voice recordings, and script writing and revision. We gave more points to those providing multiple accent options and audio file formats.
20% of Overall Score
Background music, proofreading, and rush delivery are the advanced services we checked on each provider. Higher points were given to those offering translation services, as many businesses, especially those catering to a multicultural audience, need this solution.
15% of Overall Score
We considered the hours that customer service channels are available. We checked if the vendor offers email, phone, and chat support and if script samples are provided. Those with knowledge bases and community forum channels earned more points.
15% of Overall Score
Our expert score covers features, ease of obtaining key information, and value for money. We referred to third-party reviews to understand how the vendors’ customers perceive their services.
*Percentages of overall score
Frequently Asked Questions (FAQs)
A professional voicemail greeting is important because it creates a good impression and gives an air of credibility to callers. It helps you attend to customer concerns since the recording may inform them which company representatives or departments to contact or self-help resources to refer to if they need immediate assistance.
A professional voicemail greeting must start with the greeting, followed by your name, the company’s name, and a brief explanation for missing the call. Provide an estimated time you can get back to the caller and an alternate way to contact you or a colleague for urgent matters.
A voicemail greeting must be brief, ideally between 20 and 30 seconds. The golden rule is that it must be concise to keep the caller engaged but also comprehensive in that it relays all the important information.
Bottom Line
The best professional voicemail recording services feature a wide range of voice talents that can record in multiple languages and accents, helping you find the right voice for your brand. It guides script writing, offering sample spiels suitable for your industry, and provides proofreading services to ensure everything is accurate and grammatically correct. The top vendors have express delivery options for businesses that need greetings within 24 hours.
In our evaluation, Snap Recordings emerged as the top solution, as it offers the essential services mentioned. More importantly, it has a robust audio management system that gives an overview of your voicemail greetings for every extension within the phone system, taking out the hassle of managing audio recordings.
